Privacy Policy

salesXchange Limited is committed to protecting your privacy. This privacy statement explains how we use the information we collect from you, how you can instruct us if you prefer to limit the use of that information, and our procedures for safeguarding your privacy.

1. The information we collect and how we use it
When you register as a new customer, we need to know your name, company, address, email address, telephone number. We collect this information to enable us to process your registration and any orders you make and to contact you in case of queries about your orders.

From time to time we use your information for our own research and analysis purposes so that we can monitor and improve the services we provide. We will never pass on your details to any other agency, company, agent or sub-contractors. We may from time to time contact you by post, email or telephone to ask you for your feedback and comments on our services.

We may also wish to provide you with details of products; special offers and services we think may be of interest to you. If you would prefer not to receive these details, please contact us by email This email address is being protected from spambots. You need JavaScript enabled to view it. and your records will be amended accordingly.

2. How we protect your information
We make sure all your information is stored with the most up-to-date technology and security. We keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information, in accordance with the UK Data Protection Act 1988.

3. Updating your details
If any of the information that you provide changes (e.g. your email address, name, payment details) or if you wish to cancel your registration, please send details by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or by letter to the Registration Department, salesXchange Limited, 2 Pleasant Place, Rickmansworth, Hertfordshire, WD3 9XZ.

4. Sale of business
If our business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

5. Your consent
By submitting your information you consent to the use of that information as set out in this statement. If we change our privacy statement we will post the changes on this page and we may place notices on other pages of the website to inform you about any change. Continued use of the service will signify that you agree to any such changes.

Because of the global nature of the internet, your information may be transferred in transit to countries outside the European Economic Area that do not have protections in place regarding your information. However we have taken the steps mentioned above to try to improve the security of your information.

6. How to contact salesXchange Limited
We welcome your views about our website and privacy statement. If you would like to contact us with any queries or comments, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone us on 0800 970 9751.

Our Web site uses cookies to distinguish you from other users of our Web site. This helps us provide you with a good experience when you browse our Web site and also allows us to improve our site.

Due to recent changes in law, all Web sites which operate across certain parts of the European Union are required to obtain consent using or storing cookies (or similar technologies) on your computers or mobile device. This cookie policy provides you with clear and comprehensive information about the cookies we use and the purposes for using them. To review the privacy policies that apply to users of, please read our Privacy Policy below.

For further information about this policy, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

What is a cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.

Key Concepts

First and third-party cookies: whether a cookie is 'first' or 'third' party refers to the domain placing the cookie. First-party cookies are those set by a Web site that is being visited by the user at the time (e.g. cookies placed by 

Third-party cookies are cookies that are set by a domain other than that of the Web site being visited by the user. If a user visits a Web site and another entity sets a cookie through that Web site, this would be a third-party cookie.

Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the Web site that created that particular cookie.

Session cookies: these cookies allow Web site operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

How to delete and block our cookies

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site. Unless you have adjusted your browsersetting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.

Changing your cookie settings

Please note that internet browsers allow you to change your cookie settings. These settings are usually found in the 'options' or 'preferences' menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the 'Help' option in your internet browser for more details.

  • Cookie settings in Internet Explorer
  • Cookie settings in Firefox
  • Cookie settings in Chrome
  • Cookie settings in Safari

Can I withdraw my consent?

If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings. For further information about deleting or blocking cookies, please visit:

Your consent

By continuing to use our Web site, you are agreeing to our placing cookies on your computer in order to analyse the way you use our Web site. Please read this cookie policy carefully for more details about the information we collect when you use this site. If you do not wish to accept cookies in connection with your use of this Web site, you must stop using our site.

What cookies do we use and why?

To find out about specific cookies we use on this site, please see below.

The cookies used on our site are categorised as follows:

  • Performance
  • Targeting


'Performance' cookies collect information about how you use our Web site – e.g. which pages you visit and if you experience any errors. These cookies do not collect any information that could identify you and are only used to help us improve how our Web site works, understand what interests our users and measure how effective our content is.

We use performance cookies to:

  • Web analytics: Provide anonymous statistics on how our Web site is used
  • Error management: Help us improve the Web site by measuring any errors that occur.

Some of our performance cookies are managed for us by third parties. However, we don't allow the third party to use the cookies for any purpose other than those listed above.

By using our site, you accept the use of 'Performance' cookies. Accepting these cookies is a condition of using the Web site, so if you prevent them we cannot guarantee how our site will perform for you.

More information about cookies

Useful information about cookies can be found at:

Internet Advertising Bureau

A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at:

International Chamber of Commerce United Kingdom

Information on the ICC (UK) UK cookie guide can be found on the ICC Web site section:

List of cookies used on this website:

Cookie Name Purpose
jsession Session cookie: Assigned when you log in, this keeps you logged in to the site so you don’t have to constantly re-enter your username and password. This cookie is essential for site functionality and the user experience.

_utma,_utmb, _utmc,_utmv, _utmz

Google analytics: We use this to monitor the volume of site traffic. This does not collect any personal information about you or your business.

N.B. For more information, see Google's help pages and privacy policy:

The salesXchange Logo

0800 970 9751