---
title: sX Hub — Centralised Knowledge Base & AI Chatbot | salesXchange
description: "sX Hub keeps your company's knowledge in one always-current place — searchable by your team, and by your own chatbot."
author: Nigel Maine
url: https://salesxchange.co.uk/gtm-os/sx-hub
---

sX Hub — Knowledge and Alignment

# Your best answers shouldn't leave when someone does.

sX Hub keeps your company's knowledge in one authoritative, always-current place — searchable by your team, and by your own chatbot.

[Start Your Discovery](https://salesxchange.co.uk/gtm-ceo/gtmos-audit-questionnaire "Start your self-serve discovery questionnaire")

sX Reach — WebGL Hero Prototype v2

The Old Way vs sX Hub

## Most company knowledge lives in someone's head, or their inbox.

Scripts, SOPs, and decisions get made once and then scattered across email threads and shared drives. When that person leaves, so does the knowledge.

#### Scattered Knowledge

- Lives in email threads and personal drives
- Version confusion — which one is current?
- Walks out the door with whoever leaves
- Not searchable, not usable by AI

#### sX Hub

- One authoritative, synced source
- Always current, version-controlled
- Stays with the business, not the person
- Structured for your team and your chatbot to query

How It Works

## Four parts. One source of truth.

Everything stays where your team already works — synced, structured, and ready for your own chatbot to use.

### OneDrive

**Save it where you already save it.**
Authorised staff save documents to OneDrive as normal — nothing new to learn.

No new habit required

### Notion

**Mirrored, not duplicated.**
The same structure appears in Notion automatically, formatted and visible to the right people.

Auto-synced

### Your Chatbot

**Your knowledge, answering questions.**
This becomes the foundation your own chatbot draws on — trained on your content, not someone else's.

Your own instance

### Training Content

**Onboarding that doesn't start from zero.**
New starters learn from the same structured, current material everyone else works from.

Always current

The Mechanism

## Saved once. Available everywhere it needs to be.

Document Saved to OneDrive

→

Watcher Detects Change

→

Mirrored to Notion

→

Logged & De-Duplicated

→

Ready for Your Chatbot to Query

Supports .docx, .txt, .md, .pdf, and embedded images — nothing needs reformatting to go in.

1

Single source of truth

0

Version confusion

5

File formats supported

Always

Current

> “This is your intranet, with intent.”

## Ask a question about sX Hub.

Ask what a queryable knowledge base, built on your own content, would look like inside your business.

●
 Watchers log every document's status and prevent duplicates — nothing gets lost, and nothing gets said twice.

### Everything else in the sX OS runs on what's here.

[Back to the full sX Operating System →](https://salesxchange.co.uk/gtm-os)

## Start Your Discovery

See what a single, always-current source of truth would do for your own business.

[Start Your Discovery](https://salesxchange.co.uk/gtm-ceo/gtmos-audit-questionnaire)